Frequently Asked Questions

Thank you for coming here first before asking further questions.

Yes we have, as they are not really popular in the request, so we make them by order. It might take 2-5 days in the making. Based on our experience on the request, the wide diameter bamboo straws are usually used for Bubble Tea/Boba Tea. 

Normally the widest average diameter with huge number of straws that we have is 0.7cm that are the size we usually ship. However, we have small number of 1,5 cm diameter too.

Important facts to know : 

1. Generally the size that we ship (universally acceptable) is around the size of 0.7cm – 1cm. Specific inquiry of size  may takes more time since we manually choose your desired size. 

1. On the manucacturing process : 
We boil the straws after being properly cut, cleaned and rinsed. After that, we put them under the sun until they are completely dry. After being dried, we store the straws at a well ventilated place before they are ready to be sold. **Fact the bamboo itself also already has antibacterial property.
 
All you need is to rinse them out under the tap after everyday use. Every month or so, you can boil a pot of vinegar water mix and soak the straws for a few mins if you want a super thorough clean. just pour boiling water into a pan or pot and add a spoonful of vinegar for the soak.
Always let your bamboo straws dry fully. They dry very quickly. Store the straws in a well-ventilated place, and never in air-tight containers or jars.

We do, to make the shipping cost worth, we recommend the amount as many as 1500 pieces for overseas shipping. We ship our product all over the world. 

For Domestic shipping (all areas in Indonesia), we don’t have minimum order quantity. 

1. Yes we do, the one that can be commonly found is the drawstring carry bags. It comes in different unique patterns as  we source our fabrics from unused fabric cuts collected from local garments (custom size dimension order is applicable). 

2. Another one, we have the round weaved case. It is an handmade case for the bamboo straws which can be ordered in custom size too, depending the straws you want to fill inside the round tube case. The Weaved bamboo case might take longer time to make as it’s done manually and handmade. 

Yes we have. Every order/parcel that will be sent outside Indonesia will have Phytosanitary Certificate from Plant & Quarrantine Board in Indonesia. This Certification is an obligatory  to take before shipping coming along with the parcel (in the form of Letter of Certification & Green sticker saying that the content has passed the inspection). 

Important things to know: 

1. Each Certificate is exclusive to each Parcel

2. The owner of the parcel wont be able to get the certificate attached when it’s arrived to the addressee as the Custom and Plant & Quarantine Department at the respective country will take it first. We can take the photo of the certificate based on request. 

3. The Phytosanitary Certification applies to all of our bamboo products. 

Yes please, we can customize the length of your bamboo straws. Beforehand, we usually produce in 3 sizes based on popular requests. The three sizes are: 

a. 15cm length : Usually for Cocktail glasses 

b. 20cm length : Applied universally in all size of glasses. 

c. 25cm length : this guys are for the long glasses. 

The sunglasses are made of reclaimed/recycled wood mainly from boat, old electric poles or skateboards. Another good news that we are recently succeed in experimenting with denim! Yes we make the glasses frame from denim waste from the garments! 

FYI : the sunglasses is made by order. There are several ways you can order your own sunglasses. 

  •  By giving a photo of the frame model of your future sunglasses and give us the length size of your frame. 
  • By doing pre-order of the glasses model displayed at the website. 
All of the inquiry has to be submitted through our Contact page. 

You guys welcome!  We support all kind of events (Wedding, Festivals, and Seminars) at least to be plastic straws free! 

For bulk purchasing, above 1000 pieces, please notify us at least 1 month in advance for us to adjust the order. 

Contact us at info@gumibamboo.com  

We love handmade stuff.  On the other side, we want to keep it as it is as most of our customers are happy with the work of Pak Bah, our engraving Master! Aside from that, it’s is our pleasure to employ him giving him better livelihood alternative.  

Send us your questions here: info@gumibamboo.com
We are happy to assist your purchasing.

Gumi Bamboo is a Social Business empowering women group ex stone miners in Lombok, Indonesia.

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