Yes, it's true!
We ship our product worldwide!

You read that right. We can ship to wherever you may be in the world. Don’t forget to read our detailed Domestic & International shipping policy below for more information!

Domestic

We use JNE Shipping Company (http://www.jne.co.id) for shipping to all cities in Indonesia. JNE offers Economical, Regular and Fast Service.

International

We ship worldwide! We use both EMS Pos Indonesia (below 10KG) & Pos Ekspor Indonesia (above 10KG) (http://ems.posindonesia.co.id/) for all overseas shipping. For international deliveries, EMS should take 8-14 days depending on your delivery area. Pos Ekspor Should take 5-7 days. 

Processing Time

  • We only process your order during business days, from Monday to Friday; but we ship from Monday to Saturday (orders confirmed after 12 pm will be processed on the next working day).
  • It takes 3-5 working days to process your order before we send it to shipping company. If you want to have wholesale and re-brand in a bulk amount, you are encouraged to contact us via Email at info@gumibamboo.com. 
  • We will ship your order if there are no problems occurring in terms of payment.
  • If you confirm on (starting from 00.01 am), your order will be processed on Monday of the next week. Note that our order process contains of checking the payment, preparing and delivering the goods to the shipping company.
  • We will process and ship based on your order ID. If you have more than one order ID, unfortunately, no combined-orders possible for shipment.

Rates

Domestic rates can be found at http://www.jne.co.id and international rates informed upon request.

Shipping Rules
& Restrictions

  • GUMI BAMBOO is not responsible for any risks of loss of the parcel after JNE has delivered the packages to the designated address.
  • Customers are responsible if JNE can’t deliver the goods on time due to incomplete address, no recipient at the address or the recipient rejects the goods.
  • If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.
  • If there are any shipping errors coming from GUMI BAMBOO, we guarantee that we will give free shipping to the customers.
  • We also are not responsible for any additional taxes and duties charged. If you decide to refuse the delivery, you are responsible in all fees charged by shipping company – both for sending and returning the product to us.

EXPLORE

FAQ
Terms & Conditions
Shipping Policy
Return & Exchange

KEEP IN TOUCH

About Us

Gumi Bamboo is a social business empowering ex stone miners in Lombok.

Are you a business owner seeking alternative solution of single use plastics? Then let's get in contact!
We ship our products worldwide :)

CONTACT US
×